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PLAKSA – :
Inside out is a pleasant scent suitable for mild weather, spring/fall and cool summer evenings. This is a very common smell for me. It feels totally feminine scent, sweet, almost edible with above the average performance. It’s all about vanilla ice cream scented with strong frangipani flower and passionfruit. Very simple composition, very pleasant and feminine imo.
Sasha0109ua – :
Their response:
Dear xxxxx,
We refunded your payment in accordance with our return policy. You can review our return policy at this link:
Thank you for your interest in our fragrances.
rezo1982 – :
I’d avoid this house. I blindly bought a fragrance after watching a YouTube review, likely done for marketing. I mistakenly bought the wrong one and found out their customer service is terrible. Beware. The following is my email exchange:
Dear Gate Fragrances,
I am being charged $15 for shipping on my refund which I don’t think is fair.
When I first made the order, it was made by mistake, mistaking one fragrance for the another. You have no phone contact so I immediatley sent an email WITHIN MINUTES to cancel. I followed up with two more later on to ensure it was received.
Finally, after about a day, I was emailed that it was too late and the order was being shipped but I could return it when received. Fair enough, and although not happy to pay foir my mistake with a shipping charge sending it back, I understood your policy. You were nice to add a free sample in case I changed my mind. It didn’t, so I paid the $13.95 postage to have it sent back to you for a refund.
So now, based on latest email, I am totally surprised and upset that I have to pay your shipping charge to me, which is shipped free when ordered so how you came up with $15 is a mystery, as well as a shipping charge to mail it back? I don’t think that’s fair and not right.
I request my full refund of $180, which is due to me. I don’t understand why it was shipped in the first place. If this stands, I will let others know via social media, Fragrantica and comments on reviews of your like of perfumes on You Tube (which is where I discovered your perfumes) regarding your customer service.
Please helps, I hope you understand, from my persepctive, the customer, how I feel. I would like to purchase Memories in the future but if this stands I will look elsewhere.
Thank you,
Bombargio – :
I get a mix of Passionfruit, rosemary, vanilla and a intriguing touch of herbal scent I guess is the Absinthe. I enjoy this one better on my husband!. This fragrances definely worth every penny!
gubqymtn – :
smells like very delicious vanilla ice cream, but not too sweet, i realy love it, just wish this brand can make a bottle more beautiful. I got this discovery set at Esxence, unfortunately, in the box 6 bottles, 4 of them got revealed when I came back home. 2 bottles were totally empty, 2 bottles only a little left, and onlly 2 bottles were fine. So I really doubt the quality of this brand cuz I dont see good details of the discovery box. But I really like the whole collection of this brand.